New User Guide

Welcome to DOTME REACH

Your complete guide to getting started with our digital solutions platform. Learn how to navigate our services, set up your account, and make the most of your digital presence.

Getting Started

Follow these simple steps to begin your digital journey with DOTME REACH

1

Explore Our Services

Visit our Services & Pricing page to see what we offer. We provide:

  • Branding & Digital Identity
  • Website Development
  • Google & Search Visibility
  • Social Media Management
  • Digital Strategy
2

Create Your Account

Sign up for a free client portal account to:

  • Track your projects
  • View analytics & reports
  • Purchase services
  • Access exclusive features
  • Manage your digital ecosystem
Sign Up Now
3

Choose Your Services

Purchase the services you need from our marketplace:

  • Browse available packages
  • Compare pricing
  • Select add-ons
  • Secure checkout
  • Instant access
Visit Marketplace

Navigating Our Main Website

Here's what you'll find on our main website

Home Page

Get an overview of our services, see success stories, and find the CTA to get started.

Visit Home
Services & Pricing

Browse all our digital services with transparent pricing. Hover over cards for details.

View Services
About Us

Learn about our company, our mission, and the team behind DOTME REACH.

Learn More
Contact

Get in touch with us for inquiries, quotes, or support. We're here to help!

Contact Us
Need Instant Help?

Look for the Chat Widget in the bottom right corner of any page! Click it to start a conversation with our support team. You can ask about services, get quotes, or ask any questions.

Your Client Portal

The heart of your digital presence management

What is the Client Portal?

The Client Portal is your personal dashboard where you can manage everything related to your digital presence. From purchasing services to tracking progress and viewing analytics.

Key Features:
  • Dashboard - Visual overview of your digital ecosystem
  • My Ecosystem - Manage all your connected services
  • Projects - Track ongoing work and milestones
  • Reports - View detailed analytics and performance
  • Marketplace - Purchase new services
  • Support - Get help when you need it
Access Portal
Your Service Ecosystem

Branding

Active

Website

Active

Visibility

Locked

Social

Locked

Purchase services to unlock more nodes!

Try Before You Sign Up!

We provide demo accounts so you can explore the Client Portal before creating your own account:

Thabo - Full Package

Shows what a complete service package looks like

Lesego - Partial Package

Shows a typical client with some services active

New Client - No Services

Shows what a new account looks like

Our Services Explained

A quick overview of what each service includes

Branding & Digital Identity

From R3,500

  • Professional Logo Design
  • Brand Guidelines
  • Color Palette & Typography
  • Business Stationery

Websites

From R4,500

  • Custom Website Design
  • Mobile Responsive
  • SEO Setup
  • Contact Forms

Google Visibility

From R1,500/mo

  • Google Business Profile
  • Local SEO
  • Search Rankings
  • Review Management

Social Media

From R3,500/mo

  • Account Setup
  • Content Creation
  • Post Management
  • Analytics Reports

Digital Strategy

From R5,000

  • Business Analysis
  • Growth Planning
  • Competitor Research
  • Monthly Consultations

Free Services

No Cost

  • Free Website Audit
  • Google Presence Audit
  • Initial Consultation
  • Quote Generation

Getting Help

Multiple ways to get support when you need it

Live Chat

Use the chat widget on any page for instant support. Available during business hours.

Available Now
Email Support

Send us a message and we'll get back to you within 24 hours.

Contact Page
FAQ

Check out our frequently asked questions for quick answers.

Click on "Client Portal" in the navigation, then click "Create Account". Fill in your details and you're ready to go! You can also try our demo accounts to explore the portal first.

Log into your Client Portal, navigate to the Marketplace, browse available services, select what you need, and complete the checkout process. You can also contact us directly for custom quotes.

Once you purchase a service, it will appear as "Active" or "Pending" in your ecosystem dashboard. You'll receive updates on progress through your timeline and notifications.

Yes! In your Client Portal, click on the service node, then click "Cancel Service". You'll receive a confirmation and your service will be deactivated. You can always re-subscribe later.

Your Client Portal dashboard shows your project timeline at the bottom. Each milestone and update appears there. You can also check the status of individual services in your ecosystem view.

Pro Tips for New Users

💡
Start Free

Take advantage of our free audits to see where you can improve your digital presence.

🎯
One Service at a Time

You don't need everything at once. Start with what you need most and grow from there.

📊
Check Your Dashboard

Log in regularly to see updates, view analytics, and track your progress.

💬
Use the Chat

Our chat widget is available for quick questions. Don't hesitate to reach out!

Ready to Get Started?

Join hundreds of businesses already growing their digital presence with DOTME REACH.